{"nhtsa_id":10237734,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-06-13","date":"2013-07-19","document_id":"TT911307","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI","mfr_system":null,"summary":"When diagnosing a customer concern of poor sound quality, when using the vehicle?s Bluetooth system during phone calls, on vehicles equipped with the Universal Media Interface (UMI), start by checking for microphone related fault codes in AW 77.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10237734-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10237734-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10237734","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"VOLKSWAGEN","model":"BEETLE","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_volkswagen_beetle"]},{"make":"VOLKSWAGEN","model":"CC","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_volkswagen_cc"]},{"make":"VOLKSWAGEN","model":"EOS","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_volkswagen_eos"]},{"make":"VOLKSWAGEN","model":"JETTA","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_volkswagen_jetta"]},{"make":"VOLKSWAGEN","model":"PASSAT","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_volkswagen_passat"]},{"make":"VOLKSWAGEN","model":"TIGUAN","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_volkswagen_tiguan"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}