{"nhtsa_id":10237728,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-06-13","date":"2013-04-26","document_id":"TT911301","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)","mfr_system":null,"summary":"The navigation unit may be slow to respond at times when memory use is high. This may include boot-up time after vehicle start up or times when multiple features are in use. Symptoms may be described as ?Locks Up?, ?Freezes?, or ?No Response?. Switching modes (i.e. broadcast radio to SAT), Rear View Camera or soft-touch keys could be affected. The operation described above is considered a product characteristic.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10237728-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10237728-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10237728","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"VOLKSWAGEN","model":"CC","year_from":2012,"year_to":2012,"match":"exact","vehicle_ids":["2012_volkswagen_cc"]},{"make":"VOLKSWAGEN","model":"CC","year_from":2013,"year_to":2013,"match":null,"vehicle_ids":[]},{"make":"VOLKSWAGEN","model":"EOS","year_from":2012,"year_to":2013,"match":"exact","vehicle_ids":["2012_volkswagen_eos","2013_volkswagen_eos"]},{"make":"VOLKSWAGEN","model":"PASSAT","year_from":2012,"year_to":2013,"match":"exact","vehicle_ids":["2012_volkswagen_passat","2013_volkswagen_passat"]},{"make":"VOLKSWAGEN","model":"TIGUAN","year_from":2012,"year_to":2013,"match":"exact","vehicle_ids":["2012_volkswagen_tiguan","2013_volkswagen_tiguan"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}