{"nhtsa_id":10237723,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-06-13","date":"2013-03-22","document_id":"TT911117a","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; PARKING BRAKE","mfr_system":null,"summary":"Replacement RNS 510 radio/navigation units may be shipped in transportation safeguard mode and therefore will have no sound output. In order to switch the unit out of this mode, hold down the forward seek button, the back seek button, and the music button at the same time until the unit shuts down. Once the unit is powered back ?ON? the safeguard mode will be deactivated.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10237723-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10237723-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10237723","components":[{"id":"brakes","name":"Brakes","parent":null},{"id":"electrical","name":"Electrical system","parent":null},{"id":"parking-brake","name":"Parking brake","parent":"brakes"}],"codes":[],"topics":[],"vehicles":[{"make":"VOLKSWAGEN","model":"EOS","year_from":2009,"year_to":2013,"match":"exact","vehicle_ids":["2009_volkswagen_eos","2010_volkswagen_eos","2011_volkswagen_eos","2012_volkswagen_eos","2013_volkswagen_eos"]},{"make":"VOLKSWAGEN","model":"GTI","year_from":2009,"year_to":2013,"match":"exact","vehicle_ids":["2009_volkswagen_gti","2010_volkswagen_gti","2011_volkswagen_gti","2012_volkswagen_gti","2013_volkswagen_gti"]},{"make":"VOLKSWAGEN","model":"JETTA","year_from":2009,"year_to":2013,"match":"exact","vehicle_ids":["2009_volkswagen_jetta","2010_volkswagen_jetta","2011_volkswagen_jetta","2012_volkswagen_jetta","2013_volkswagen_jetta"]},{"make":"VOLKSWAGEN","model":"JETTA SPORTWAGEN","year_from":2009,"year_to":2013,"match":"exact","vehicle_ids":["2009_volkswagen_jetta-sportwagen","2010_volkswagen_jetta-sportwagen","2011_volkswagen_jetta-sportwagen","2012_volkswagen_jetta-sportwagen","2013_volkswagen_jetta-sportwagen"]},{"make":"VOLKSWAGEN","model":"PASSAT","year_from":2009,"year_to":2013,"match":"exact","vehicle_ids":["2009_volkswagen_passat","2010_volkswagen_passat","2011_volkswagen_passat","2012_volkswagen_passat","2013_volkswagen_passat"]},{"make":"VOLKSWAGEN","model":"TIGUAN","year_from":2009,"year_to":2013,"match":"exact","vehicle_ids":["2009_volkswagen_tiguan","2010_volkswagen_tiguan","2011_volkswagen_tiguan","2012_volkswagen_tiguan","2013_volkswagen_tiguan"]},{"make":"VOLKSWAGEN","model":"TOUAREG","year_from":2009,"year_to":2010,"match":"exact","vehicle_ids":["2009_volkswagen_touareg","2010_volkswagen_touareg"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}