{"nhtsa_id":10237585,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-06-08","date":"2023-06-01","document_id":"SSM 51674","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"Some 2023 Mustang Mach-E vehicles built on 2-Mar-2023 and through 16-Mar-2023 may exhibit one or more of the following symptoms: My Trip display in center display screen does not reset to 0 after key cycle, assisted lane change graphics displayed incorrectly, MyKey creation fails on first attempt, hands on icon displayed during hands-free assisted lane change maneuver, excessive 12 volt battery drain. This may be due to the software calibration in the instrument panel cluster (IPC). To correct this condition, update the IPC software using the Ford Diagnostic and Repair Software (FDRS). For claiming, use part number 10849 and the applicable labor operations of Section 10 of the Service Labor Time Standards (SLTS) Manual.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10237585-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10237585-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10237585","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"MUSTANG MACH E","year_from":2023,"year_to":2023,"match":"exact","vehicle_ids":["2023_ford_mustang-mach-e"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}