{"nhtsa_id":10237206,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-06-04","date":"2023-05-23","document_id":"16-003-23","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM","mfr_system":null,"summary":"Some customers may complain that Mazda Connect does not start (blank screen) or that it takes a long time to restart/ reboot after starting the vehicle. This is caused by the initialization process with the CMU failing at startup due to a defective circuit board element. To eliminate this concern, the internal hardware (DRAM) of the CMU has been improved.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10237206-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10237206-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10237206","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-30","year_from":2020,"year_to":2022,"match":"exact","vehicle_ids":["2020_mazda_cx-30","2021_mazda_cx-30","2022_mazda_cx-30"]},{"make":"MAZDA","model":"CX-5","year_from":2021,"year_to":2022,"match":"exact","vehicle_ids":["2021_mazda_cx-5","2022_mazda_cx-5"]},{"make":"MAZDA","model":"CX-9","year_from":2021,"year_to":2022,"match":"exact","vehicle_ids":["2021_mazda_cx-9","2022_mazda_cx-9"]},{"make":"MAZDA","model":"MAZDA3","year_from":2019,"year_to":2022,"match":"exact","vehicle_ids":["2019_mazda_mazda3","2020_mazda_mazda3","2021_mazda_mazda3","2022_mazda_mazda3"]},{"make":"MAZDA","model":"MX-30","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_mazda_mx-30"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}