{"nhtsa_id":10237165,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-06-02","date":"2023-05-31","document_id":"RCA-34-23-002-1","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:PROPULSION SYSTEM","mfr_system":null,"summary":"Rivian is initiating a customer satisfaction campaign for some model year 2022-2023 R1S and R1T vehicles that may have been built with an onboard charger that cannot charge on alternating current (AC). The part supplier shipped onboard chargers that were built with a faulty component. Though AC charging may be disabled in these vehicles, direct current (DC) fast charging is still functional. Rivian will replace the onboard charger. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10237165-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10237165-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10237165","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"hybrid-ev","name":"Hybrid and electric drive","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"RIVIAN","model":"R1S","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_rivian_r1s","2023_rivian_r1s"]},{"make":"RIVIAN","model":"R1T","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_rivian_r1t","2023_rivian_r1t"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}