{"nhtsa_id":10236942,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-05-30","date":"2023-04-19","document_id":"0810523","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.","mfr_system":null,"summary":"Radio S26.17 USB Software Update The customer may describe one or more of the following: ? **Blank screen (Rear view camera is not affected and will still function normally). ? Battery drain. ? Radio resets (Rear view camera will still function normally). ? Wireless connectivity device disconnect. ? CarPlayT icon does not appear in device manager. ? Climate icon missing. ? Audio disruptions. ? SXMT inoperative. ? Audio muted. ? Passenger screen blank. ? Passenger screen apps missing. ? Missing profiles icon. ? Instrument Panel Cluster (IPC) displays incorrect audio source. ? Radio is slow to respond. ? Trailer tire pressure configurations deleted. ? Steering wheel controls skipping SXMT channels. ? Recent calls not displayed. ? Phone audio playing with ignition off.** ? SXM radio application missing (North America Only). ? Navigation screen is blank. ? Media page screen is frozen. ? With forward camera, ?Check Entire Surroundings? verbiage is covering other buttons. ? Weather images are oversized. ? SXM 360L / Internet stations not available. **The following improvements are also included with this update: ? Apple CarPlayT and Android AutoT improvements. ? Voice Recognition (VR) command improvements. ? Uconnect phone improvements. ? FOTA improvements. ? Passenger screen camera app improvements. ? Icon size/layout improvements.** This bulletin involves inspecting the software level and updating the software to S26.17.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10236942-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10236942-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10236942","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"RAM","model":"1500","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_ram_1500"]},{"make":"RAM","model":"2500","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_ram_2500"]},{"make":"RAM","model":"3500","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_ram_3500"]},{"make":"RAM","model":"4500","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_ram_4500"]},{"make":"RAM","model":"5500","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_ram_5500"]},{"make":"RAM","model":"PROMASTER","year_from":2022,"year_to":2022,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}