{"nhtsa_id":10236941,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-05-30","date":"2023-04-19","document_id":"0810423","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.","mfr_system":null,"summary":"Radio T25.50 USB Software Update The customer may describe one or more of the following: ? U0485-00 Implausible Data Received From Radio. ? Native Voice Recognition (VR) session does not open with wake-up word or steering wheel button. ? USB playback inoperative. ? Wireless connectivity media playback inoperative. ? Radio resets. ? VR inoperative. ? Call does not end on the cluster. ? Seat comfort graphic incorrect. ? Wireless and Wired CarPlayT inoperative. ? Vehicle positioning (Lat/Long) inoperative. ? Audio sources inoperative. ? Profile avatar changes in valet mode. ? Electric Vehicle (EV) pages inoperative. ? Scheduled cabin cooling inoperative. ? Rear seat entertainment audio overlap. ? Black Screen (This will not affect back up camera operation). ? Unable to connect second wireless connectivity device. ? Assist call inoperative. ? Comfort graphic overlap. ? Translated text is incorrect. ? Comfort softkeys incorrect. ? Unable to exit seat comfort pop-up (This will not affect back up camera operation). ? Compass inoperative. ? Wireless connectivity disconnect. ? Display does not return to idle mode after call. ? Radio slow response. ? SXMT favorites inoperative. ? Display switches to Nav on VR prompt. ? Tutorial App inoperative. ? Unable to exit EV pages (This will not affect back up camera operation). ? Dynamic RVC guidelines inoperative. ? Unable to switch audio sources. ? European media source (DAB) available on North America vehicles. ? Wired CarPlayT inoperative. ? Audio sources unavailable after profile switch. ? Audio repetition stops during incoming calls. ? Schedule update inoperative. ? Radio screen freezes (This will not affect back up camera operation). ? Audio unmuted at door close. ? Audio loss. ? Setting preferences will not return to default. ? Surround view camera inoperative (This will not affect back up camera operation). ? FamCam image in black and white.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10236941-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10236941-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10236941","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":["U0485"],"topics":[],"vehicles":[{"make":"JEEP","model":"GRAND CHEROKEE","year_from":2023,"year_to":2023,"match":"exact","vehicle_ids":["2023_jeep_grand-cherokee"]},{"make":"JEEP","model":"GRAND WAGONEER","year_from":2023,"year_to":2023,"match":"exact","vehicle_ids":["2023_jeep_grand-wagoneer"]},{"make":"JEEP","model":"WAGONEER","year_from":2023,"year_to":2023,"match":"exact","vehicle_ids":["2023_jeep_wagoneer"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}