{"nhtsa_id":10236608,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-05-24","date":"2023-05-24","document_id":"N232404880","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL","mfr_system":null,"summary":"Customer Satisfaction Program - certain may have been charged twice for option “Assist Step”. Dealers are to reimburse customers who were double charged.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10236608-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10236608-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10236608","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"labels-manuals","name":"Labels and manuals","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CHEVROLET","model":"SILVERADO 2500","year_from":2023,"year_to":2023,"match":"base","vehicle_ids":["2023_chevrolet_silverado"]},{"make":"CHEVROLET","model":"SILVERADO 3500","year_from":2023,"year_to":2023,"match":"base","vehicle_ids":["2023_chevrolet_silverado"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}