{"nhtsa_id":10235545,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-05-04","date":"2023-04-25","document_id":"RCA-78-23-003-1","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Rivian is initiating a customer satisfaction campaign for some model year 2022 and 2023 R1S vehicles that may have been built with the incorrect interior audio amplifier. This results in reduced audio volume or quality for passengers in the 3rd row seat. Rivian will replace the amplifier on all affected vehicles. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10235545-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10235545-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10235545","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"RIVIAN","model":"R1S","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_rivian_r1s","2023_rivian_r1s"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}