{"nhtsa_id":10234595,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-05-04","date":"2023-04-14","document_id":"TSB 23-2122","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Some 2021-2023 F-150/Mustang Mach-E and 2023 Expedition/Navigator vehicles equipped with BlueCruise/ActiveGlide may experience loss of BlueCruise/ActiveGlide hands-free driving mode availability and/or BlueCruise/ActiveGlide inoperative and/or diagnostic trouble code (DTC) U2400:00 in the gateway module (GWM) and advanced driver assistance system (ADAS) modules with no other DTCs present. This may be due to an expired BlueCruise/ActiveGlide map file in the GWM and/or the customer's BlueCruise/ActiveGlide map subscription being expired. To correct the condition, follow the Service Procedure to update the GWM.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10234595-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10234595-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10234595","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":["U2400"],"topics":[],"vehicles":[{"make":"FORD","model":"EXPEDITION","year_from":2023,"year_to":2023,"match":"exact","vehicle_ids":["2023_ford_expedition"]},{"make":"FORD","model":"F-150","year_from":2021,"year_to":2023,"match":"exact","vehicle_ids":["2021_ford_f-150","2022_ford_f-150","2023_ford_f-150"]},{"make":"FORD","model":"MUSTANG MACH E","year_from":2021,"year_to":2023,"match":"exact","vehicle_ids":["2021_ford_mustang-mach-e","2022_ford_mustang-mach-e","2023_ford_mustang-mach-e"]},{"make":"LINCOLN","model":"NAVIGATOR","year_from":2023,"year_to":2023,"match":"exact","vehicle_ids":["2023_lincoln_navigator"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}