{"nhtsa_id":10234128,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-05-04","date":"2023-04-07","document_id":"TSB 23-2099","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE","mfr_system":null,"summary":"Some 2022 F-150 vehicles built at Dearborn Truck Plant on 25-May-2022 and through 3-Sep-2022 may exhibit an inoperative FordPass activation or Connectivity menu not accessible on the center display screen. This may be due to the software in the gateway module (GWM). To correct the condition, follow the Service Procedure to update the GWM.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10234128-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10234128-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10234128","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"F-150","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_ford_f-150"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}