{"nhtsa_id":10233884,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-04-06","date":"2023-03-24","document_id":"SSM 51498","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:INFOTAINMENT","mfr_system":null,"summary":"Some 2023 F-Super Duty vehicles equipped with Pro Power Onboard may exhibit a pop up message Pro Power Onboard Turned Off on the center display screen. This occurs when wattage thresholds are exceeded. The message can not be cleared using the close soft button (reset button works after load disconnected). This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. Engineering is currently working on a solution and will be released via over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10233884-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10233884-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10233884","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"F-250 SD","year_from":2023,"year_to":2023,"match":"base","vehicle_ids":["2023_ford_f-250"]},{"make":"FORD","model":"F-350 SD","year_from":2023,"year_to":2023,"match":"base","vehicle_ids":["2023_ford_f-350"]},{"make":"FORD","model":"F-450 SD","year_from":2023,"year_to":2023,"match":"base","vehicle_ids":["2023_ford_f-450"]},{"make":"FORD","model":"F-550 SD","year_from":2023,"year_to":2023,"match":"base","vehicle_ids":["2023_ford_f-550"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}