{"nhtsa_id":10233837,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-04-06","date":"2023-03-24","document_id":"SSM 51490","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:INFOTAINMENT","mfr_system":null,"summary":"Some 2023 F-Super Duty vehicles may experience various display anomalies from the center display screen such as momentary center display screen color change, screen freeze while trying to connect a phone, overlapping soft buttons, text overlap, brightness bar not updating, and/or word repetition. These issues will typically recover after a key cycle. This may be due to the accessory protocol interface module (APIM) software. Replacement or reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10233837-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10233837-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10233837","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"F-250 SD","year_from":2023,"year_to":2023,"match":"base","vehicle_ids":["2023_ford_f-250"]},{"make":"FORD","model":"F-350 SD","year_from":2023,"year_to":2023,"match":"base","vehicle_ids":["2023_ford_f-350"]},{"make":"FORD","model":"F-450 SD","year_from":2023,"year_to":2023,"match":"base","vehicle_ids":["2023_ford_f-450"]},{"make":"FORD","model":"F-550 SD","year_from":2023,"year_to":2023,"match":"base","vehicle_ids":["2023_ford_f-550"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}