{"nhtsa_id":10233749,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-04-05","date":"2023-03-23","document_id":"SSM 51474","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:INFOTAINMENT","mfr_system":null,"summary":"Some 2023 F-Super Duty vehicles may experience the inability to use a QR code to set up Amazon Alexa. When a QR code is scanned, the wake word option may not appear on the center display screen to access Amazon Alexa. This may be due to the accessory protocol interface module (APIM) software and replacement or reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10233749-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10233749-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10233749","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"F-250 SD","year_from":2023,"year_to":2023,"match":"base","vehicle_ids":["2023_ford_f-250"]},{"make":"FORD","model":"F-350 SD","year_from":2023,"year_to":2023,"match":"base","vehicle_ids":["2023_ford_f-350"]},{"make":"FORD","model":"F-450 SD","year_from":2023,"year_to":2023,"match":"base","vehicle_ids":["2023_ford_f-450"]},{"make":"FORD","model":"F-550 SD","year_from":2023,"year_to":2023,"match":"base","vehicle_ids":["2023_ford_f-550"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}