{"nhtsa_id":10233679,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-04-04","date":"2023-03-08","document_id":"ITB23-009","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT","mfr_system":null,"summary":"INFOTAINMENT SYSTEM IN RENTAL CARS FREQUENTLY REBOOTS IF YOU CONFIRM The infotainment system of an APPLIED VEHICLE is frequently rebooting, AND The APPLIED VEHICLE is in a rental car fleet. ACTION Update the infotainment software. • Refer to ITB23-010 for the latest infotainment update-software, infotainment update procedures, and claims information. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE located in ITB23-010 as it contains information that is essential to successfully completing this repair.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10233679-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10233679-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10233679","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"INFINITI","model":"Q50","year_from":2020,"year_to":2023,"match":"exact","vehicle_ids":["2020_infiniti_q50","2021_infiniti_q50","2022_infiniti_q50","2023_infiniti_q50"]},{"make":"INFINITI","model":"Q60","year_from":2020,"year_to":2022,"match":"exact","vehicle_ids":["2020_infiniti_q60","2021_infiniti_q60","2022_infiniti_q60"]},{"make":"INFINITI","model":"QX50","year_from":2020,"year_to":2023,"match":"exact","vehicle_ids":["2020_infiniti_qx50","2021_infiniti_qx50","2022_infiniti_qx50","2023_infiniti_qx50"]},{"make":"INFINITI","model":"QX55","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_infiniti_qx55","2023_infiniti_qx55"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}