{"nhtsa_id":10233599,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-04-04","date":"2023-03-30","document_id":"TSB 23-2105","mfr_campaign":null,"replaces":null,"component":"BACK OVER PREVENTION:SOFTWARE","mfr_system":null,"summary":"Some 2021-2022 Bronco vehicles may experience at least one of the following symptoms: blank/frozen center display screen, Android Auto Apple Carplay connectivity, checkerboard display and/or Bluetooth connectivity. This may be due to the software in the accessory protocol interface module (APIM). To correct the condition, follow the Service Procedure to reprogram the APIM. NOTE: The APIM software update that addresses the symptom listed in this article may have been sent via Ford Power-Up software updates delivered over-the-air (OTA) to connected vehicles that have automatic updates enabled through the SYNC 4 screen. Enter the vehicle identification number (VIN) in Professional Technician System (PTS) and check the OTA Dashboard under the Connected Vehicle tab for OTA update history. If an update to the APIM has successfully completed recently and the customer is reporting the symptoms are no longer present, this article may not apply.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10233599-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10233599-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10233599","components":[{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"backup-camera","name":"Backup camera","parent":"driver-assistance"}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"BRONCO","year_from":2021,"year_to":2022,"match":"exact","vehicle_ids":["2021_ford_bronco","2022_ford_bronco"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}