{"nhtsa_id":10232957,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-03-17","date":"2023-03-01","document_id":"ATI&03012023902","mfr_campaign":null,"replaces":null,"component":"BACK OVER PREVENTION","mfr_system":null,"summary":"Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2021-2023 Passports with a customer complaint of the rearview camera inop with gridlines still displaying on the screen. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind. Qualifiers AHM is interested ONLY if the vehicle meets the following requirements: 1. Must be able to duplicate the issue and confirm that the gridlines are visible. 2. No previous replacement of the tailgate harness. 3. No repair has been attempted for this issue.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10232957-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10232957-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10232957","components":[{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"backup-camera","name":"Backup camera","parent":"driver-assistance"}],"codes":[],"topics":[],"vehicles":[{"make":"HONDA","model":"HONDA","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]},{"make":"HONDA","model":"PASSPORT","year_from":2021,"year_to":2022,"match":"exact","vehicle_ids":["2021_honda_passport","2022_honda_passport"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}