{"nhtsa_id":10232480,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-03-04","date":"2023-02-23","document_id":"SSM 51379","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Some 2021-2023 F-150/Transit, 2022-2023 F-150 Lightning vehicles may experience issues utilizing the Smart Hitch, ProPower Onboard or Onboard Scales features (if equipped) in the FordPass app. Symptoms may include inability to connect, incorrect data displayed in the app, no weight displayed, unable to power on/off the feature, unable to turn on generator mode (gas vehicles only). The connection for these features has been removed from the Android version of the FordPass app, and will soon be removed from the iOS version. The Smart Hitch and Onboard Scales will also be removed in a future FordPass release expected no later than March 1st, 2023. Full functionality of these features will remain in vehicle, but will not be controllable from FordPass. Advise the customer of the FordPass changes and do not perform any repairs for this concern.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10232480-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10232480-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10232480","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"F-150","year_from":2021,"year_to":2023,"match":"exact","vehicle_ids":["2021_ford_f-150","2022_ford_f-150","2023_ford_f-150"]},{"make":"FORD","model":"F-150 LIGHTNING BEV","year_from":2022,"year_to":2022,"match":"base","vehicle_ids":["2022_ford_f-150"]},{"make":"FORD","model":"TRANSIT","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_ford_transit","2023_ford_transit"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}