{"nhtsa_id":10232330,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-03-03","date":"2023-02-13","document_id":"LI72.10-P-075291","mfr_campaign":null,"replaces":null,"component":"LATCHES/LOCKS/LINKAGES; STRUCTURE:BODY:DOOR","mfr_system":null,"summary":"Complaint The surface-flush door handle sometimes does not retract when the vehicle is locked. It is only after repeated locking operation that the problematic door handle retracts. Cause Motor fault detection (FC B185E96 or B185D96) is triggered in the bearing bracket electronics of the surface-flush door handle (A17/x) during the retracting movement and an adjustment for this cycle is prevented. Remedy Replace bearing bracket of surface-flush door handle on problematic door.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10232330-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10232330-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10232330","components":[{"id":"structure-body","name":"Body and frame","parent":null},{"id":"latches-locks","name":"Latches and locks","parent":null}],"codes":["B185D","B185E"],"topics":[],"vehicles":[{"make":"MERCEDES-BENZ","model":"AMG EQS","year_from":2022,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG EQS 53","year_from":2022,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG S63","year_from":2020,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"EQE","year_from":2023,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"EQS 450","year_from":2022,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"EQS 580","year_from":2022,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"EQS450","year_from":2023,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"S 500","year_from":2021,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"S 500 4MATIC","year_from":2022,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"S 580","year_from":2021,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"S 580 4MATIC","year_from":2022,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-MAYBACH","model":"S 560","year_from":2021,"year_to":2021,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}