{"nhtsa_id":10231815,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-02-13","date":"2023-01-31","document_id":"08-038-23","mfr_campaign":null,"replaces":null,"component":"BACK OVER PREVENTION:SOFTWARE","mfr_system":null,"summary":"Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the following: Not be able to use Mobile Wi-Fi upon start up. Hotspot gives a no Internet connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.3 to JR34.32. NOTE: National launch for this FOTA update is expected to begin February 20, 2023.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10231815-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10231815-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10231815","components":[{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"backup-camera","name":"Backup camera","parent":"driver-assistance"}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"300","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_chrysler_300","2020_chrysler_300"]},{"make":"CHRYSLER","model":"PACIFICA","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_chrysler_pacifica","2020_chrysler_pacifica"]},{"make":"DODGE","model":"CHALLENGER","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_dodge_challenger","2020_dodge_challenger"]},{"make":"DODGE","model":"CHARGER","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_dodge_charger","2020_dodge_charger"]},{"make":"DODGE","model":"DURANGO","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_dodge_durango","2020_dodge_durango"]},{"make":"JEEP","model":"CHEROKEE","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_jeep_cherokee","2020_jeep_cherokee"]},{"make":"JEEP","model":"COMPASS","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_jeep_compass","2020_jeep_compass"]},{"make":"JEEP","model":"GLADIATOR","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_jeep_gladiator"]},{"make":"JEEP","model":"GRAND CHEROKEE","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_jeep_grand-cherokee","2020_jeep_grand-cherokee"]},{"make":"JEEP","model":"RENEGADE","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_jeep_renegade","2020_jeep_renegade"]},{"make":"JEEP","model":"WRANGLER","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_jeep_wrangler","2020_jeep_wrangler"]},{"make":"RAM","model":"1500","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_ram_1500","2020_ram_1500"]},{"make":"RAM","model":"2500","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_ram_2500","2020_ram_2500"]},{"make":"RAM","model":"3500","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_ram_3500","2020_ram_3500"]},{"make":"RAM","model":"4500","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_ram_4500","2020_ram_4500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}