{"nhtsa_id":10231785,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-02-13","date":"2023-01-20","document_id":"08-014-23","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.","mfr_system":null,"summary":"Radio Over The Air Updating to 39.92 Software Version Text displayed on radio ?Installing pop up message? for entire key cycle. Improper NAV search results. Lost SXM presets after remote start through Uconnect app. Rear shelf speaker crackles/popping noise. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 37.4, 39.1, 39.5, 39.6, 39.62, 39.7 or 39.74 to 39.92.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10231785-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10231785-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10231785","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"RAM","model":"1500","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_ram_1500"]},{"make":"RAM","model":"2500","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_ram_2500"]},{"make":"RAM","model":"3500","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_ram_3500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}