{"nhtsa_id":10231778,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-02-13","date":"2023-01-14","document_id":"08-010-23","mfr_campaign":null,"replaces":null,"component":"BACK OVER PREVENTION","mfr_system":null,"summary":"UGV UJV UKV and UCV Radio Enhancements Customers may experience one or more of the following: Arabic language missing (UJV only). Russian language missing (UGV only). PHEV vehicles may intermittently not charge when using the scheduled charging feature instead of ?Charge Now? button. When shifting to reverse, the radio displays blue/black lines instead of the rear view camera and is followed by a reset. Radio stays on with key ?OFF? and drains battery. Wi-Fi feature cannot be renewed after the trial period has expired. Radio reboots multiple times when a Samsung J-7T phone is connected for charging only. Audio System starts up with the anti-theft screen. Radio processor freezes while the navigation screen is loading. This bulletin involves inspecting and if required, updating the radio software level to: UJV or UGV - 21.9 UDV or UKV ? 19.11","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10231778-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10231778-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10231778","components":[{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"backup-camera","name":"Backup camera","parent":"driver-assistance"}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"PACIFICA","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_chrysler_pacifica"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}