{"nhtsa_id":10231089,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-02-04","date":"2023-01-20","document_id":"ITB23-003","mfr_campaign":null,"replaces":null,"component":"STRUCTURE","mfr_system":null,"summary":"NOISE FROM MOONROOF IF YOU CONFIRM While driving with the moonroof closed, an abnormal noise (popping, cracking, squeaking) is present from the moonroof. HINT: The noise may be intermittent and can be from one or both sides of the moonroof. ACTION Follow the SERVICE PROCEDURE outlined in this bulletin to add a shim to the driver (LH) side and passenger (RH) side moonroof guide mounting bolts.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10231089-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10231089-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10231089","components":[{"id":"structure-body","name":"Body and frame","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"INFINITI","model":"QX50","year_from":2019,"year_to":2022,"match":"exact","vehicle_ids":["2019_infiniti_qx50","2020_infiniti_qx50","2021_infiniti_qx50","2022_infiniti_qx50"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}