{"nhtsa_id":10231038,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-02-03","date":"2023-01-10","document_id":"LI82.85-P-075699","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Complaint Customer states that they are unable to actuate the rear-door roller sunblinds via the MBUX settings. Note: The roller sunblinds can still be actuated by the switch on the respective door panel Cause Root cause varies depending on model year Remedy For model year 22 and newer: • Perform software updates of the Rear Door Control Units (N69/3 and N69/4) For model year 21: • There is no technical resolution","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10231038-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10231038-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10231038","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES-BENZ","model":"S 500","year_from":2021,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"S 500 4MATIC","year_from":2022,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"S 560","year_from":2021,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"S 580","year_from":2021,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"S 580 4MATIC","year_from":2022,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-MAYBACH","model":"S 560","year_from":2021,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-MAYBACH","model":"S 680 4MATIC","year_from":2022,"year_to":2022,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}