{"nhtsa_id":10230831,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-02-03","date":"2023-01-12","document_id":"2068981.1","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; SEATS; EQUIPMENT","mfr_system":null,"summary":"Rear Seat Massage Function Not Working Customer Statement: -The rear seat massage function is not working correctly -The massage function appears to be unresponsive/weak regardless of the setting/function selected","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10230831-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10230831-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10230831","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"seats","name":"Seats","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BENTLEY","model":"BENTAYGA","year_from":2017,"year_to":2018,"match":"exact","vehicle_ids":["2017_bentley_bentayga","2018_bentley_bentayga"]},{"make":"BENTLEY","model":"BENTAYGA","year_from":2020,"year_to":2023,"match":"exact","vehicle_ids":["2020_bentley_bentayga","2021_bentley_bentayga","2022_bentley_bentayga","2023_bentley_bentayga"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}