{"nhtsa_id":10230254,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-01-17","date":"2021-07-14","document_id":"0811721","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM","mfr_system":null,"summary":"UAS and UCS Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 39.6 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth® pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. USB hub inoperable. Heated steering wheel inoperable. SXM favorite song not displaying/playing. High pitch chime noise. Contact list not loading. Device not supported message. Remote app inoperable. Travel-link fuel price incorrect. Navigation displays incorrect location. Backup camera grid lines missing. Unable to adjust volume.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10230254-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10230254-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10230254","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"RAM","model":"1500","year_from":2018,"year_to":2020,"match":"exact","vehicle_ids":["2018_ram_1500","2019_ram_1500","2020_ram_1500"]},{"make":"RAM","model":"2500","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_ram_2500"]},{"make":"RAM","model":"3500","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_ram_3500"]},{"make":"RAM","model":"4500","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_ram_4500"]},{"make":"RAM","model":"5500","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_ram_5500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}