{"nhtsa_id":10229819,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-01-17","date":"2022-12-16","document_id":"08-234-22","mfr_campaign":null,"replaces":null,"component":"ENGINE AND ENGINE COOLING; STEERING; PARKING BRAKE; WHEELS; ELECTRICAL SYSTEM; BACK OVER PREVENTION","mfr_system":null,"summary":"UAV and UCV Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Lost radio presets. ? SXM favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Lost navigation settings. ? SXM icon inoperative (D-Truck). ? Radio display screen is black when the ignition is on (Rear View Camera (RVC) not affected (D-Truck)). ? Radio freeze intermittent (RVC not affected (D-Truck)). ? Wireless connectivity pair or connection issue (D-Truck). ? Radio channel changes by itself (D-Truck). ? Backup camera has black display screen, or Only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) (D-Truck). ? High pitch chime noise (D-Truck). ? Contact list not loading (D-Truck). ? ?Device Not Supported? message (D-Truck). ? Remote app inoperative (D-Truck). ? Travel-Link fuel price incorrect (D-Truck). ? Backup camera gridlines missing (D-Truck). ? Unable to adjust volume (D-Truck). ? Radio may reset/reboots, turn itself off and then back on again (D-Truck). ? High pitch squeal, pop or humming sound coming from all of the speakers (WK RU Only). ? Radio display screen is black, intermittent (RVC not affected (WK RU Only)). ? Radio freeze intermittent (RVC not affected (WK RU Only)). ? Navigation stuck on loading screen or not appearing at all (WK RU Only). ? Radios resets when a wireless connectivity paired phone receives two text messages one after another simultaneously after approximately seven seconds. (ABD sales code). ? Speaker crackling noise on non amplified vehicles (WK RU, UAV Only). ? Active cal","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10229819-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10229819-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10229819","components":[{"id":"brakes","name":"Brakes","parent":null},{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"electrical","name":"Electrical system","parent":null},{"id":"engine","name":"Engine","parent":null},{"id":"steering","name":"Steering","parent":null},{"id":"wheels","name":"Wheels","parent":null},{"id":"backup-camera","name":"Backup camera","parent":"driver-assistance"},{"id":"parking-brake","name":"Parking brake","parent":"brakes"}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"PACIFICA","year_from":2018,"year_to":2020,"match":"exact","vehicle_ids":["2018_chrysler_pacifica","2019_chrysler_pacifica","2020_chrysler_pacifica"]},{"make":"RAM","model":"2500","year_from":2019,"year_to":2021,"match":"exact","vehicle_ids":["2019_ram_2500","2020_ram_2500","2021_ram_2500"]},{"make":"RAM","model":"3500","year_from":2019,"year_to":2021,"match":"exact","vehicle_ids":["2019_ram_3500","2020_ram_3500","2021_ram_3500"]},{"make":"RAM","model":"5500","year_from":2019,"year_to":2021,"match":"exact","vehicle_ids":["2019_ram_5500","2020_ram_5500","2021_ram_5500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}