{"nhtsa_id":10229816,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-01-17","date":"2022-12-16","document_id":"08-003-22 REV. A","mfr_campaign":null,"replaces":null,"component":"STEERING; EQUIPMENT:ELECTRICAL:INFOTAINMENT; BACK OVER PREVENTION","mfr_system":null,"summary":"UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Intermittent, black radio display screen (Rear View Camera (RVC) not affected). ? Intermittent, radio freezes (RVC not affected). ? Wireless connectivity pairing and/or connection issues. ? Lost radio presets. ? Radio channels change by itself. ? SXMT icon inoperative. ? SXMT favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Backup camera has black display screen or only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) . ? High pitch chime noise. ? Contact list not loading. ? Device not supported message. ? Remote app inoperative. ? Travel-Link fuel price incorrect. ? Backup camera gridlines missing. ? Unable to adjust volume. In addition, the following enhancement are included in this update: ? Enables map updates. ? Heavy Duty (HD) Truck USB HUB improvements. ? HD Truck heated steering wheel improvements This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10229816-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10229816-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10229816","components":[{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"steering","name":"Steering","parent":null},{"id":"backup-camera","name":"Backup camera","parent":"driver-assistance"}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"300","year_from":2018,"year_to":2022,"match":"exact","vehicle_ids":["2018_chrysler_300","2019_chrysler_300","2020_chrysler_300","2021_chrysler_300","2022_chrysler_300"]},{"make":"DODGE","model":"CHALLENGER","year_from":2018,"year_to":2022,"match":"exact","vehicle_ids":["2018_dodge_challenger","2019_dodge_challenger","2020_dodge_challenger","2021_dodge_challenger","2022_dodge_challenger"]},{"make":"DODGE","model":"CHARGER","year_from":2018,"year_to":2022,"match":"exact","vehicle_ids":["2018_dodge_charger","2019_dodge_charger","2020_dodge_charger","2021_dodge_charger","2022_dodge_charger"]},{"make":"DODGE","model":"DURANGO","year_from":2018,"year_to":2020,"match":"exact","vehicle_ids":["2018_dodge_durango","2019_dodge_durango","2020_dodge_durango"]},{"make":"JEEP","model":"CHEROKEE","year_from":2019,"year_to":2022,"match":"exact","vehicle_ids":["2019_jeep_cherokee","2020_jeep_cherokee","2021_jeep_cherokee","2022_jeep_cherokee"]},{"make":"JEEP","model":"COMPASS","year_from":2018,"year_to":2021,"match":"exact","vehicle_ids":["2018_jeep_compass","2019_jeep_compass","2020_jeep_compass","2021_jeep_compass"]},{"make":"JEEP","model":"GLADIATOR","year_from":2020,"year_to":2023,"match":"exact","vehicle_ids":["2020_jeep_gladiator","2021_jeep_gladiator","2022_jeep_gladiator","2023_jeep_gladiator"]},{"make":"JEEP","model":"GRAND CHEROKEE","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_jeep_grand-cherokee"]},{"make":"JEEP","model":"GRAND CHEROKEE","year_from":2023,"year_to":2023,"match":"exact","vehicle_ids":["2023_jeep_grand-cherokee"]},{"make":"JEEP","model":"RENEGADE","year_from":2018,"year_to":2021,"match":"exact","vehicle_ids":["2018_jeep_renegade","2019_jeep_renegade","2020_jeep_renegade","2021_jeep_renegade"]},{"make":"JEEP","model":"WRANGLER","year_from":2018,"year_to":2023,"match":"exact","vehicle_ids":["2018_jeep_wrangler","2019_jeep_wrangler","2020_jeep_wrangler","2021_jeep_wrangler","2022_jeep_wrangler","2023_jeep_wrangler"]},{"make":"RAM","model":"1500","year_from":2018,"year_to":2021,"match":"exact","vehicle_ids":["2018_ram_1500","2019_ram_1500","2020_ram_1500","2021_ram_1500"]},{"make":"RAM","model":"2500","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_ram_2500"]},{"make":"RAM","model":"3500","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_ram_3500"]},{"make":"RAM","model":"4500","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_ram_4500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}