{"nhtsa_id":10228871,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-01-05","date":"2022-12-14","document_id":"SSM 51254","mfr_campaign":null,"replaces":null,"component":"BACK OVER PREVENTION:SOFTWARE; ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR","mfr_system":null,"summary":"Some 2020-2022 Escape/Corsair/F-53 Motorhome/F-59 Commercial Stripped Chassis, 2021-2023 F-650/F-750/E-Series, and 2021-2022 Bronco Sport vehicles may exhibit an intermittent no crank/no start condition and/or an intermittent blank instrument panel cluster (IPC)/SYNC touchscreen. This may be due to the software in the gateway module (GWM). To correct the condition, reprogram the GWM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming use causal part 14F642 and the applicable labor operations of Section 10 of the Service Labor Time Standards (SLTS) Manual.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10228871-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10228871-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10228871","components":[{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"engine","name":"Engine","parent":null},{"id":"backup-camera","name":"Backup camera","parent":"driver-assistance"}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"BRONCO SPORT","year_from":2021,"year_to":2022,"match":"exact","vehicle_ids":["2021_ford_bronco-sport","2022_ford_bronco-sport"]},{"make":"FORD","model":"E-150","year_from":2021,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"FORD","model":"E-250","year_from":2021,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"FORD","model":"E-350","year_from":2021,"year_to":2023,"match":"exact","vehicle_ids":["2021_ford_e-350","2022_ford_e-350","2023_ford_e-350"]},{"make":"FORD","model":"ESCAPE","year_from":2020,"year_to":2022,"match":"exact","vehicle_ids":["2020_ford_escape","2021_ford_escape","2022_ford_escape"]},{"make":"FORD","model":"F-53","year_from":2020,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"FORD","model":"F-650 SD","year_from":2021,"year_to":2023,"match":"base","vehicle_ids":["2021_ford_f-650","2022_ford_f-650","2023_ford_f-650"]},{"make":"FORD","model":"F-750 SD","year_from":2021,"year_to":2023,"match":"base","vehicle_ids":["2021_ford_f-750","2022_ford_f-750","2023_ford_f-750"]},{"make":"LINCOLN","model":"CORSAIR","year_from":2020,"year_to":2022,"match":"exact","vehicle_ids":["2020_lincoln_corsair","2021_lincoln_corsair","2022_lincoln_corsair"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}