{"nhtsa_id":10228866,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-01-05","date":"2022-12-12","document_id":"SSM 51248","mfr_campaign":null,"replaces":null,"component":"BACK OVER PREVENTION:SOFTWARE","mfr_system":null,"summary":"Some 2015-2020 Edge, 2016-2018 MKX, 2019-2020 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. This may be due to the rear gate trunk module (RGTM) software. To correct the condition, reprogram the RGTM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 14B291 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10228866-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10228866-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10228866","components":[{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"backup-camera","name":"Backup camera","parent":"driver-assistance"}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EDGE","year_from":2015,"year_to":2020,"match":"exact","vehicle_ids":["2015_ford_edge","2016_ford_edge","2017_ford_edge","2018_ford_edge","2019_ford_edge","2020_ford_edge"]},{"make":"FORD","model":"ESCAPE","year_from":2020,"year_to":2021,"match":"exact","vehicle_ids":["2020_ford_escape","2021_ford_escape"]},{"make":"FORD","model":"EXPEDITION","year_from":2018,"year_to":2021,"match":"exact","vehicle_ids":["2018_ford_expedition","2019_ford_expedition","2020_ford_expedition","2021_ford_expedition"]},{"make":"FORD","model":"EXPLORER","year_from":2020,"year_to":2021,"match":"exact","vehicle_ids":["2020_ford_explorer","2021_ford_explorer"]},{"make":"LINCOLN","model":"AVIATOR","year_from":2020,"year_to":2021,"match":"exact","vehicle_ids":["2020_lincoln_aviator","2021_lincoln_aviator"]},{"make":"LINCOLN","model":"CORSAIR","year_from":2020,"year_to":2021,"match":"exact","vehicle_ids":["2020_lincoln_corsair","2021_lincoln_corsair"]},{"make":"LINCOLN","model":"MKX","year_from":2016,"year_to":2018,"match":"exact","vehicle_ids":["2016_lincoln_mkx","2017_lincoln_mkx","2018_lincoln_mkx"]},{"make":"LINCOLN","model":"MKX","year_from":2019,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"LINCOLN","model":"NAUTILUS","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_lincoln_nautilus","2020_lincoln_nautilus"]},{"make":"LINCOLN","model":"NAVIGATOR","year_from":2018,"year_to":2021,"match":"exact","vehicle_ids":["2018_lincoln_navigator","2019_lincoln_navigator","2020_lincoln_navigator","2021_lincoln_navigator"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}