{"nhtsa_id":10228808,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-01-05","date":"2022-12-20","document_id":"TSB 22-2494","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; EQUIPMENT","mfr_system":null,"summary":"This article supersedes TSB 22-2105 to update the vehicles affected, issue, action, and service procedure. Some 2021-2022 F-150/Mach-E and 2022 Expedition/Navigator vehicles equipped with BlueCruise/ActiveGlide may experience loss of BlueCruise/ActiveGlide hands-free driving mode availability. This may be due to an expired BlueCruise/ActiveGlide map file in the gateway module (GWM). To correct the condition, follow the Service Procedure to update the GWM.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10228808-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10228808-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10228808","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPEDITION","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_ford_expedition"]},{"make":"FORD","model":"F-150","year_from":2021,"year_to":2022,"match":"exact","vehicle_ids":["2021_ford_f-150","2022_ford_f-150"]},{"make":"FORD","model":"MUSTANG MACH E","year_from":2021,"year_to":2022,"match":"exact","vehicle_ids":["2021_ford_mustang-mach-e","2022_ford_mustang-mach-e"]},{"make":"LINCOLN","model":"NAVIGATOR","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_lincoln_navigator"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}