{"nhtsa_id":10228725,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-01-05","date":"2022-12-12","document_id":"RCA-68-22-001-1","mfr_campaign":null,"replaces":null,"component":"SEATS","mfr_system":null,"summary":"Rivian is initiating a customer satisfaction campaign for some model year 2022 R1S vehicles that were built with 3rd row seat backrests that may be prone to cosmetic damage when excessive weight is placed on the backrests in the folded down position. Rivian will replace the 3rd row seat backrests with upgraded components. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10228725-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10228725-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10228725","components":[{"id":"seats","name":"Seats","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"RIVIAN","model":"R1S","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_rivian_r1s"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}