{"nhtsa_id":10228101,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-12-19","date":"2016-05-11","document_id":"68234120A","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; EQUIPMENT","mfr_system":null,"summary":"Panasonic 8.4\" CTP/FCTP Radio, Update Failure Issue 1: Hand Free Module inoperative, can't pair phone: - Do not replace the radio for phone issues. The Radio does not control phone/Hands Free functionality, it is separate from the radio, test and diagnose the Hands Free Module accordingly.~ Issue 2; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 3.; If the radio ICS/touchscreen display appears to reset intermittently, it turns white then black and functionality returns....Please contact Leony Gonzalez at cell (248) 736-1267 or Dave Clemons at cell (248) 520-0419. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair. NOTE: USB cables should be replaced prior to the HFM or Radio. ~","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10228101-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10228101-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10228101","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"300","year_from":2014,"year_to":2016,"match":"exact","vehicle_ids":["2014_chrysler_300","2015_chrysler_300","2016_chrysler_300"]},{"make":"DODGE","model":"CHARGER","year_from":2014,"year_to":2016,"match":"exact","vehicle_ids":["2014_dodge_charger","2015_dodge_charger","2016_dodge_charger"]},{"make":"DODGE","model":"DART","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_dodge_dart"]},{"make":"DODGE","model":"JOURNEY","year_from":2014,"year_to":2016,"match":"exact","vehicle_ids":["2014_dodge_journey","2015_dodge_journey","2016_dodge_journey"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}