{"nhtsa_id":10227543,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-12-12","date":"2022-11-28","document_id":"TSB220239-112820","mfr_campaign":null,"replaces":null,"component":"BACK OVER PREVENTION:SOFTWARE","mfr_system":null,"summary":"This Technical Service Bulletin describes the verification and resolution to Acumen devices requiring complete software update. Nine Acumen devices were reported to be missing the latest software version (1.1.20220531.4). Devices with the incorrect software will reboot every time a user logs into the device and request the default login credentials Root Cause: These Acumen devices failed to be updated with the required new software before becoming available for aftermarket sale.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10227543-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10227543-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10227543","components":[{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"backup-camera","name":"Backup camera","parent":"driver-assistance"}],"codes":[],"topics":[],"vehicles":[{"make":"CUMMINS","model":"CUMMINS","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}