{"nhtsa_id":10227251,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-12-06","date":"2022-11-22","document_id":"ITB22-040","mfr_campaign":null,"replaces":null,"component":"COMMUNICATION:MANUFACTURER TELEMATICS; ELECTRICAL SYSTEM","mfr_system":null,"summary":"3G TELEMATICS HARDWARE DEACTIVATION SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). AT&T discontinued its U.S. 3G network coverage on February 22, 2022. As a result, automakers that utilize AT&T’s 3G network connection, including Nissan Group, have had connectivity services affected. INFINITI Connection with InTouch™ Services are no longer available on the APPLIED VEHICLES listed above.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10227251-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10227251-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10227251","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"INFINITI","model":"JX35","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_infiniti_jx35"]},{"make":"INFINITI","model":"M37","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_infiniti_m37"]},{"make":"INFINITI","model":"M45","year_from":2013,"year_to":2013,"match":null,"vehicle_ids":[]},{"make":"INFINITI","model":"M56","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_infiniti_m56"]},{"make":"INFINITI","model":"Q50","year_from":2014,"year_to":2018,"match":"exact","vehicle_ids":["2014_infiniti_q50","2015_infiniti_q50","2016_infiniti_q50","2017_infiniti_q50","2018_infiniti_q50"]},{"make":"INFINITI","model":"Q60","year_from":2017,"year_to":2018,"match":"exact","vehicle_ids":["2017_infiniti_q60","2018_infiniti_q60"]},{"make":"INFINITI","model":"Q70","year_from":2014,"year_to":2018,"match":"exact","vehicle_ids":["2014_infiniti_q70","2015_infiniti_q70","2016_infiniti_q70","2017_infiniti_q70","2018_infiniti_q70"]},{"make":"INFINITI","model":"QX30","year_from":2017,"year_to":2019,"match":"exact","vehicle_ids":["2017_infiniti_qx30","2018_infiniti_qx30","2019_infiniti_qx30"]},{"make":"INFINITI","model":"QX56","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_infiniti_qx56"]},{"make":"INFINITI","model":"QX60","year_from":2014,"year_to":2017,"match":"exact","vehicle_ids":["2014_infiniti_qx60","2015_infiniti_qx60","2016_infiniti_qx60","2017_infiniti_qx60"]},{"make":"INFINITI","model":"QX80","year_from":2014,"year_to":2017,"match":"exact","vehicle_ids":["2014_infiniti_qx80","2015_infiniti_qx80","2016_infiniti_qx80","2017_infiniti_qx80"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}