{"nhtsa_id":10226896,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-12-02","date":"2022-11-01","document_id":"16-001-22d","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA01_12004 or later). Ver. 7000C0A-NA01_12004 fixes these software errors (bugs): * Album artwork may not appear when playing music using an USB connected iPhone. * The center display may turn black when the gear is shifted from reverse position to parking position. * Screen freezes and goes to white screen, then the system reboots. * Steering wheel switches and commander switches cannot control the audio system. * DTC U3000:49 is stored which may be accompanied with following symptoms. - No sound comes out from the speakers. - Audio source selection is unavailable. * When using the navigation with head-up mode, the vehicle icon rotates. * Beep sounds every after couple of minutes. * Language setting may not be accepted correctly. * The audio track may not pause when pressing the mute button. * The system reboots. * The screen may turn black when trying to play a video file in the USB connected device.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10226896-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10226896-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10226896","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":["U3000"],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-30","year_from":2020,"year_to":2022,"match":"exact","vehicle_ids":["2020_mazda_cx-30","2021_mazda_cx-30","2022_mazda_cx-30"]},{"make":"MAZDA","model":"MAZDA3","year_from":2019,"year_to":2022,"match":"exact","vehicle_ids":["2019_mazda_mazda3","2020_mazda_mazda3","2021_mazda_mazda3","2022_mazda_mazda3"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}