{"nhtsa_id":10226039,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-11-07","date":"2022-09-20","document_id":"0817622","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Telematics Box Module (TBM) Firmware Over The Air Software 5.20.2 Version Updates This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. National launch for this FOTA update is expected on: Current Level 5.11.0 update to 5.20.2, Estimated launch date of 10/7/22. Customers may experience the following: All data App and remote operations feature are missing.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10226039-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10226039-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10226039","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"RAM","model":"PROMASTER","year_from":2022,"year_to":2022,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}