{"nhtsa_id":10225458,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-11-01","date":"2022-10-25","document_id":"TSB 22-2396","mfr_campaign":null,"replaces":null,"component":"POWER TRAIN","mfr_system":null,"summary":"Some 2013-2020 Fusion, MKZ and 2013-2018 C-Max vehicles equipped with an HF35 transmission may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges including neutral when the vehicle is moving but will not be present when the vehicle is stationary or in park.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10225458-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10225458-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10225458","components":[{"id":"powertrain","name":"Transmission and driveline","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"C-MAX","year_from":2013,"year_to":2018,"match":"exact","vehicle_ids":["2013_ford_c-max","2014_ford_c-max","2015_ford_c-max","2016_ford_c-max","2017_ford_c-max","2018_ford_c-max"]},{"make":"FORD","model":"FUSION","year_from":2013,"year_to":2020,"match":"exact","vehicle_ids":["2013_ford_fusion","2014_ford_fusion","2015_ford_fusion","2016_ford_fusion","2017_ford_fusion","2018_ford_fusion","2019_ford_fusion","2020_ford_fusion"]},{"make":"FORD","model":"FUSION ENERGI","year_from":2013,"year_to":2020,"match":"base","vehicle_ids":["2013_ford_fusion","2014_ford_fusion","2015_ford_fusion","2016_ford_fusion","2017_ford_fusion","2018_ford_fusion","2019_ford_fusion","2020_ford_fusion"]},{"make":"FORD","model":"FUSION HYBRID","year_from":2013,"year_to":2020,"match":"base","vehicle_ids":["2013_ford_fusion","2014_ford_fusion","2015_ford_fusion","2016_ford_fusion","2017_ford_fusion","2018_ford_fusion","2019_ford_fusion","2020_ford_fusion"]},{"make":"LINCOLN","model":"MKZ","year_from":2013,"year_to":2020,"match":"exact","vehicle_ids":["2013_lincoln_mkz","2014_lincoln_mkz","2015_lincoln_mkz","2016_lincoln_mkz","2017_lincoln_mkz","2018_lincoln_mkz","2019_lincoln_mkz","2020_lincoln_mkz"]},{"make":"LINCOLN","model":"MKZ HYBRID","year_from":2013,"year_to":2020,"match":"base","vehicle_ids":["2013_lincoln_mkz","2014_lincoln_mkz","2015_lincoln_mkz","2016_lincoln_mkz","2017_lincoln_mkz","2018_lincoln_mkz","2019_lincoln_mkz","2020_lincoln_mkz"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}