{"nhtsa_id":10224689,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-10-24","date":"2017-08-09","document_id":"9003767","mfr_campaign":null,"replaces":null,"component":"POWER TRAIN; ELECTRICAL SYSTEM","mfr_system":null,"summary":"Rotary Electronic Shifter TSB 21-027-17 Rev. A relates to a potential for the customer to report seeing \"Service Shifter\" in the instrument cluster. Before performing a repair procedure for a \"Service Shifter\" complaint, please check the Transmission Control Module (TCM) software. As per TSB 21-027-17 Rev. A (or later version), if the TCM software is not the latest, do not replace the rotary shifter. Perform the TCM repair procedure that is called out in TSB 21-027-17 Rev. A (or later version). For any further questions, please contact Theodore Kahiya at (248) 576-1051.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10224689-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10224689-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10224689","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"powertrain","name":"Transmission and driveline","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"PACIFICA","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_chrysler_pacifica"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}