{"nhtsa_id":10224213,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-10-17","date":"2022-08-01","document_id":"SIB840722","mfr_campaign":null,"replaces":null,"component":"COMMUNICATION:MANUFACTURER TELEMATICS","mfr_system":null,"summary":"All Connected Drive voice services (concierge call, accident/roadside assistance and emergency call) can no longer be used regionally in vehicles with telematics control unit ATM-1 and TCB-4G in the USA. Voice control of the vehicle and telephone services (paired smartphone) are not affected.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10224213-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10224213-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10224213","components":[],"codes":[],"topics":[],"vehicles":[{"make":"BMW","model":"8 SERIES","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"M3","year_from":null,"year_to":null,"match":"exact","vehicle_ids":[]},{"make":"BMW","model":"R 1200 C","year_from":null,"year_to":null,"match":"exact","vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}