{"nhtsa_id":10223217,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-10-17","date":"2021-05-05","document_id":"9004375","mfr_campaign":null,"replaces":null,"component":"BACK OVER PREVENTION","mfr_system":null,"summary":"RADIO, MULTI Media (ASSY) The customers may have concerns of backup camera missing gridlines or showing black screen with \"check entire surroundings\" message while in Reverse mode. It is a backup camera initialization timing issue. Please check the backup camera and connections. This issue is recoverable with a key cycle. Replacing the radio head unit will not resolve the customer's concerns. FOTA service software release is scheduled for later June, 2021.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10223217-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10223217-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10223217","components":[{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"backup-camera","name":"Backup camera","parent":"driver-assistance"}],"codes":[],"topics":[],"vehicles":[{"make":"JEEP","model":"GLADIATOR","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_jeep_gladiator"]},{"make":"JEEP","model":"WRANGLER","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_jeep_wrangler"]},{"make":"RAM","model":"1500","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_ram_1500"]},{"make":"RAM","model":"2500","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_ram_2500"]},{"make":"RAM","model":"3500","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_ram_3500"]},{"make":"RAM","model":"4500","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_ram_4500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}