{"nhtsa_id":10222482,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-10-05","date":"2022-09-30","document_id":"LI82.62-P-075233","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Complaint No sound from any speakers, regardless of audio source. Cause Incompatible software module (A2979033902) installed on Sound Amp (N40/3). Remedy Perform a software update of the Sound Amp (N40/3) to flash the correct software module (A2979031001) Note for model series 295 only: If the necessary software is not found through XENTRY Diagnosis then open a Diagnosis XSF ticket to request an FSF","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10222482-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10222482-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10222482","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES-BENZ","model":"AMG EQS","year_from":2022,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"EQE","year_from":2023,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"EQS 450","year_from":2022,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"EQS 580","year_from":2022,"year_to":2022,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}