{"nhtsa_id":10221482,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-09-26","date":"2022-06-10","document_id":"0812022","mfr_campaign":null,"replaces":null,"component":"BACK OVER PREVENTION","mfr_system":null,"summary":"Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S23.13 to S24.13The national launch for the FOTA is expected to begin June 11, 2022. Customers may experience one or more of the following: No Verbal warnings on navigation. Audio Overlap between sources. Radio doesn?t recognize the vehicle is in park. No keyboard pop up, vehicles setting are hidden. Radio presets are not saving. Audio mute on calls (Phone, SOS and Ecall). Radio resets. Radio screen freezes.The rear view camera display, will work properly if the radio display screen freezes. Audio disruptions. Unable to connect compatible wireless connectivity device. Wireless connectivity disconnecting. Improvements are included with this update:Apple CarPlay® and Android Auto® improvements. Voice Recognition improvements. Uconnect Phone improvements.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10221482-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10221482-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10221482","components":[{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"backup-camera","name":"Backup camera","parent":"driver-assistance"}],"codes":[],"topics":[],"vehicles":[{"make":"RAM","model":"1500","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_ram_1500"]},{"make":"RAM","model":"2500","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_ram_2500"]},{"make":"RAM","model":"3500","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_ram_3500"]},{"make":"RAM","model":"4500","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_ram_4500"]},{"make":"RAM","model":"5500","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_ram_5500"]},{"make":"RAM","model":"PROMASTER","year_from":2022,"year_to":2022,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}