{"nhtsa_id":10221478,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-09-26","date":"2022-06-08","document_id":"0803922REVA","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.","mfr_system":null,"summary":"Radio Enhancements This bulletin involves inspecting the software level and updating the software to S24.18 The customer may describe following:No Verbal warnings on navigation. Surround sound inoperative. Blu-ray DVD unavailable. Listen in/Mirror feature inoperative. PHEV radio does not turn off when opening door or after charging Audio Overlap between sources. Radio doesn?t recognize the vehicle is in park. No keyboard pop up, vehicles setting are hidden. Radio presets are not saving. Audio mute on calls (Phone, SOS and Ecall). Radio resets. Radio screen freezes.The rear view camera display, will work properly if the radio display screen freezes. Audio disruptions. Wireless connectivity device disconnect. Wireless connectivity disconnecting. Audio distortion (hissing, water sprinkler, or salt shaker noise) (WL Only). The following software enhancements are available:Uconnect Phone improvements. Apple CarPlay® and Android Auto® improvements. Voice recognition command improvements. Climate control screen improvements (WL Only). SXM radio improvements (WL Only).","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10221478-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10221478-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10221478","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"PACIFICA","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_chrysler_pacifica"]},{"make":"CHRYSLER","model":"VOYAGER","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_chrysler_voyager"]},{"make":"JEEP","model":"GRAND CHEROKEE 4XE","year_from":2022,"year_to":2022,"match":"base","vehicle_ids":["2022_jeep_grand-cherokee"]},{"make":"JEEP","model":"WAGONEER","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_jeep_wagoneer"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}