{"nhtsa_id":10221349,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-09-26","date":"2021-06-25","document_id":"1700121","mfr_campaign":null,"replaces":null,"component":"SUSPENSION:REAR:SHOCK ABSORBER","mfr_system":null,"summary":"Rear Shock Eye Can Detach From Shock Body This bulletin involves inspecting the Julian date on both the left and right rear shock absorbers and possibly replacing one or both rear shock absorbers. The customer may comment on one or more of the following:A clunk noise from the rear of the vehicle. A harsh or bouncy ride.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10221349-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10221349-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10221349","components":[{"id":"suspension","name":"Suspension","parent":null},{"id":"shock-strut","name":"Shocks and struts","parent":"suspension"}],"codes":[],"topics":[],"vehicles":[{"make":"RAM","model":"PROMASTER","year_from":2021,"year_to":2021,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}