{"nhtsa_id":10220967,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-09-26","date":"2021-03-23","document_id":"0804521","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.","mfr_system":null,"summary":"UGQ Radio Enhancements This bulletin involves inspecting and if required updating the radio software to:28.3 - 2018 MY 34.21 - 2020 MY Customers may experience one or more of the following: Intermittently, the radio screen will black out after key is turned on(For 34.21 Only). Navigation screen freezes after a Voice Recognition (VR) command. Warning chime will not turn off. Radio display black, except application bar. Language setting reverting from customer set language to Italian language. Message displayed ?TomTom live services unavailable?. Frequent pop-ups during startup saying device not connected - Uconnect LIVE. Uconnect Live feature may not function properly. Radio may reset, turn off and then back on. Audio distortion heard during phone calls and CarPlay. In addition the following enhancements are included:Bluetooth improvements. VR improvements. Russian language enhancements.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10220967-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10220967-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10220967","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"JEEP","model":"WRANGLER","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_jeep_wrangler"]},{"make":"JEEP","model":"WRANGLER","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_jeep_wrangler"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}