{"nhtsa_id":10220426,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-09-26","date":"2013-06-29","document_id":"0804913","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.","mfr_system":null,"summary":"RA3 And RA4 Radio Enhancements This bulletin involves upgrading the software on the RA3 or RA4 Radio. A customer may experience, one or more of the following conditions. ? Radio reset, screen lockup, blank screen or sluggish system response time. ? Loss of vehicle position on NAV map. ? Compass indicator turns off. ? Erratic changes to vehicle icon on NAV map. ? Touch screen shut down message. ? Radio surround sound will not stay ON. ? Driver memory feature causes Sirius XM failure. ? Loss of radio presets. ? Battery drain - due to radio remains on. ? Uconnect apps don't load. ? AM/FM popping noises and/or static. ? Backup camera display is blank.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10220426-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10220426-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10220426","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"JEEP","model":"GRAND CHEROKEE","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_jeep_grand-cherokee"]},{"make":"RAM","model":"1500","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_ram_1500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}