{"nhtsa_id":10220152,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-09-15","date":"2022-05-11","document_id":"Service Campaign","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"DP: Due to improper programming of the Data Communication Module (DCM), which provides cellular communication in various situations, including emergencies, the driver and Safety Connect operator may not be able to hear each other?s voices during a Safety Connect call","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10220152-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2022/MC-10220152-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10220152","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"LEXUS","model":"GX460","year_from":2022,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"LEXUS","model":"IS 300","year_from":2021,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"LEXUS","model":"IS 350","year_from":2021,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"LEXUS","model":"LC500","year_from":2021,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"LEXUS","model":"LS HYBRID","year_from":2021,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"LEXUS","model":"LS500","year_from":2021,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"LEXUS","model":"NX","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_lexus_nx"]},{"make":"LEXUS","model":"NX HYBRID","year_from":2021,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"LEXUS","model":"NX300","year_from":2021,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"LEXUS","model":"RC 300","year_from":2021,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"LEXUS","model":"RC 350","year_from":2021,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"LEXUS","model":"RC F","year_from":2021,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"LEXUS","model":"RX","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_lexus_rx"]},{"make":"LEXUS","model":"RX HYBRID","year_from":2021,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"LEXUS","model":"RX350","year_from":2021,"year_to":2022,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}