{"nhtsa_id":10220112,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2022-09-15","date":"2019-11-28","document_id":"2103419","mfr_campaign":null,"replaces":null,"component":"AIR BAGS; ELECTRICAL SYSTEM; POWER TRAIN","mfr_system":null,"summary":"Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The following software enhancements are available:Harsh garage shift engagements in to either reverse or drive resulting in excessive shift bump. While in hill descent control, utilizing Electronic Range Select (ERS) buttons to modulate speed, the ERS buttons give a lower or higher gear than required/desired. Under light to medium brake maneuvers on flat ground, customer complains of harsh 4-3 (lines up to with ECO mode transition).","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10220112-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10220112-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10220112","components":[{"id":"air-bags","name":"Air bags","parent":null},{"id":"electrical","name":"Electrical system","parent":null},{"id":"powertrain","name":"Transmission and driveline","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"RAM","model":"2500","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_ram_2500"]},{"make":"RAM","model":"3500","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_ram_3500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}